We bought our dream property in 2021. We’d been aware of the house for a long time, and as soon as it came to market, it was a must-have for us. Externally, the house is a beautiful Queen Anne-style property but internally, it was very outdated. Having a young family, our day to day lifestyle is structured around our children. We also have a large extended family, with lots of people coming and going from the property regularly, so there was some work to be done in terms of getting the layout of the house to work for us.
We wanted to create a home that retained character, but balanced it with modern interiors. For a property built in 1903 , this was going to be a challenge.
We chose to go with ProBuild360 for a number of different reasons. Firstly, the scale of the project we had, required a contractor with experience and with a depth of team, and specialists for niche work. We contacted several large building companies, but ProBuild360 stood out. We had heard of them through Google and had seen their reviews and awards online, which led us to initiate a conversation.
They came for an initial survey, talked to us about what we wanted to achieve and the style of home we desired. They also invited us to their head offices, which no other contractor did. We were blown away by the head office, it gave us an immediate insight into the level of finishes and quality of workmanship we could expect from ProBuild360.
We are professionals ourselves, and detail-orientated people, so we needed a contractor who could meet our requirements for attention to detail. We had taken the time, pre meeting Probuild, to prepare architectural drawings & designs, but we needed someone to take our vision and bring it to life. ProBuild360 not only used our drawings as the basis for quotation, but they actually reviewed them with their in house design team, and came back to us with feedback for modifications and improvements.
Throughout the project, their professionalism and competence was evident. They were transparent about everything, consulted us at every stage, and made suggestions that significantly improved the project.
One standout aspect was their fortnightly meetings. These touchpoints ensured the project stayed on track, gave us peace of mind, and allowed us to address any issues promptly. Their honesty, reliability, and competency made a very complex renovation process run smoothly and successfully. We couldn’t have asked for a better experience.